Current openings at Swissport in Dulles Airport

Current openings at Swissport in Dulles Airport

Competitive compensation package offered. Salary commensurate with experience. Selection will be based on candidate qualifications, company requirements, and assessment results, if applicable.

Job Title:

IT Application Engineer – O365, Sharepoint Developer


Corporate Office Dulles VA (HOA)

Targeted start date:


Role & Function

Responsible for one or several dedicated Swissport applications and provide users with training and support . Applications include but not limited to support for O365 Hybrid environment, Sharepoint, Skype for Business and on-premises AD and Exchange


· Formulates and defines system scope and objectives for assigned IT applications.

· Establish user requirements and support decision on application changes/enhancements

· Devises or modifies procedures to solve problems considering computer equipment capacity and limitations, operating time, and form of desired results.

· Prepares detailed specifications for the applicants

· Responsible for application design(according corporate standard), coding, testing, debugging, and application documentation. Has full technical knowledge of all phases of applications systems analysis and programming.

· Consider potential of global usage of application changes

· Has good understanding of the business or function for which application is designed

Key Performance Indicators

· Application developments on time/budget/quality

· Clear communication among all stock holders and end users


Qualifications Required

· Experience in administering large O365, Microsoft Exchange hybrid environments

· Bachelor's degree in Information Technology or relevant field required

· Up to 5 years of experience in enterprise IT environment

· Strong analytical and problem solving skill

· Strong communication, customer orientation and negotiation skills paired with professional stakeholder management

· Strong capability in working with outsourcing service providers

· Proven track record of success in a similar role

Job Title:

IT Infrastructure Engineer


Corporate Office Dulles VA (HOA)

Targeted start date:


Role & Function

Ensure a trouble-free operation for IT impacted activities and develop the IT infrastructure (worldwide network, more than 1000 concurrent users via Citrix, XenApp). Swissport is a growing company with a strong focus on standardization and further centralization of the IT environment


· Ensure a proactive and trouble-free operation of Swissport IT infrastructure and Data Network

· Overall operational responsibility for the IT infrastructure and systems

· Coordinate deliverables of various outsourcing companies

· Ongoing monitoring of the Network and Citrix based apps for Swissport IT as well as the implementation of new technologies

· Support business start-ups e.g. handling new network deployment by delivering concepts and services

· Support to the regional and local IT teams

· Manage and control change requests / “top down” guidance

Key Performance Indicators

· Eliminate IT service outage impacting business demands

· Deliverables on time/quality

· Network and applications SLA reporting

Qualifications Required

· Bachelor's degree with engineering or technical background

· 5-7 years of proven IT applications infrastructure engineering and administration experience

· Familiarity with Microsoft Active Directory environment/Windows Server administrative tasks

· Working knowledge of VMware virtualization technologies

· Understanding of Cisco networking technologies

· Experience with multi-vendor SAN storage systems (HP, EMC, Dell)

· Experience with Citrix VDI technologies

· Experience supporting Microsoft Exchange messaging infrastructure

· Comfortable maintaining and upgrading physical computing hardware + networking equipment

· Strong analytical and problem solving skills

· Experience in enterprise IT environment

· Analytical way of thinking

· Strong capability in managing outsourcing service providers

Job Title:

IT Support Coordinator


Corporate Office Dulles VA (HOA)

Targeted start date:


Role & Function

The IT coordinator is the local IT point of contact for users. Behind local support and advice he ensures the deployment and use of corporate standards


· Work with (but not limited to): Windows 7, Windows 10 workstations, Mobile Devices and thin clients

· Citrix infrastructure and Active Directory

· Assist with corporate Windows desktop support. Work individually or with other team members to troubleshoot complex support issues, identify root causes and develop mitigation options.

· Automate recurring system IT support and administration tasks.

· Work with systems engineers and users on problem log research, root cause analysis, recommending steps for resolution and implementing solutions.

· Under limited supervision, work with user groups to solve business problems with available technology including hardware, software, and databases

· Provide technical support to ensure that all systems function reliably in accordance with user needs

· Provide support in analyzing system needs, systems development, systems process analysis, design, and re-engineering to support standardization and improve efficiency

· Plan and updating hardware/systems in cooperation with IT champion / corporate IT

· Deploy Swissport corporate IT policies and guidelines

Qualifications Required

· Relevant Diploma or Degree in Information Technology (IT) or related field

· Up to 5 years of experience in enterprise IT environment

· Analytical way of thinking

· Strong capability in managing outsourcing service providers

· Fluent in English and strong communication skills

· Team player and ability to work in small teams

Please contact Polette Fahim at 703 742 4403 for more information and to learn how to apply.

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